On average, clients of 2022 Best of Accounting winners are 70 percent more likely to be satisfied than those who work with non-winning firms. R&A received satisfaction scores of 9 or 10 out of ten from 90.4 percent of our clients, significantly higher than the industry’s average of 50 percent in 2022. Our 86.4 percent Net Promoter© Score was more than double the industry average of 39 percent in 2022.

The Best of Accounting award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. 

Every member of the R&A team is committed to providing outstanding service to our clients and we are proud and honored to be recognized by our clients in this way.